Store Policies

Exchange ONLY

Due to the saturation of the market with hair extensions, we pride ourselves on offering top tier products for our customers. Although we do not offer refunds, we are happy to address any concerns with orders placed within 5-7 business days.

Order Processing Time

Please allow 48 hours for our systems to process your order. All orders will have a tracking number sent out as soon as the order is ready to leave our show room. If you need local delivery or pickup within Broward County please send us an email as soon as your order is placed.

Once you submit payment for a transaction, that sale is considered final and there is no option for a refund. As stated above, we are willing to review your concerns and happy to provide an exchange.